FAQ'S

Do you have a question that's not listed here? Then get in touch with us and we will be happy to answer the questions you have.

Everyone has full access to phone, email, and our knowledge base.
Absolutely! We use Rackspace's Managed Dedicated Hosting, with Critical Application Services. They offer a 100% Uptime Guarantee on their application and network platform. This also includes dedicated technicians, enhanced security, Monitored Around the Clock, and daily backups.
No problem; BrightCalendar is fully functional even without the payment gateway connection.
Yes. You simply connect your merchant account to one of our supported gateways.
Your bookings and settings are stored indefinitely; we do not purge records. Only your actions can remove records (manually deleting, closing your account.)
Yes. BrightCalendar makes it easy for you to export your bookings and customer contact information. Records are exported in .pdf and .csv format.
Yes. BrightCalendar works with any website. Since, it's a hosted application, there's no programming or special requirements. You simply copy and paste a small piece of code where you want the calendar to display.
No. The maximum amount you'd ever pay is the regular price of the system at the time of sign up.

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